All of our items are handmade with care at Maria’s Craft Studio and are usually ready to ship within 1–3 business days.

Each order is carefully prepared to ensure high-quality handmade finishing and attention to detail.

✨ Need your order urgently?

If your event or celebration is coming up soon, please contact us before placing your order. We will always do our best to ensure your handmade birthday decorations or custom craft items arrive on time.

Orders are shipped via Royal Mail (UK), with options for standard tracked delivery or express shipping, depending on the option selected at checkout.

Once your order has been shipped, you will receive a confirmation email with your tracking number, so you can follow your package at every step.

📍 All orders are shipped from Newcastle, United Kingdom.

Please note:

• We rely on third-party shipping carriers, so once your order has been dispatched, we cannot be responsible for delays, loss, theft, or damage during transit.
• Please ensure your shipping address is entered correctly at checkout. If an incorrect address is provided, contact us immediately. We will always try our best to assist, but address changes cannot be guaranteed once processing begins.

Because all our products are handmade, personalised, and custom-made, we do not accept returns or exchanges.

Each item is made specifically for your order, especially for handmade birthday decorations and custom craft designs from Maria’s Craft Studio.

However, your satisfaction is very important to us.

If you experience any issue with your order, please contact us. We will respond within 24 hours and always do our best to resolve any concerns and ensure you are happy with your purchase.